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  • Today it is not convenient for people to arrive at their last mile destination via public transportation. No cheap easy quick & health friendly option available for short & fast commute
  • Ride-E is a first of of its kind to have total battery based vehicles sharing technology platform to solve the commuting problem. Helps people to cover city distances without any wait and at a very cost effective mode

About Us

  • Ride-E is a startup by young minds who have travelled across globe and study the impact of smart/ green transportation. Mentored by experience business fraternity. Combination of young passion & business maturity to contribute towards our mother earth to provide clean breath/air to our people.
  • We are also taking initiatives to Educate the young minds regarding environment friendly means in the school and colleges
  • Ride-E is first total battery operated venture

WE ARE LEADING A CHANGE

  • Bringing the biggest revolution in the way people commute. Good for us and equally good for our mother earth. Aligned with India's top priorities like Clean India, Digital India, Cashless India & Make in India.
  • Providing cost effective, Green, environment friendly battery based two wheeler on rent to cover first and last mile transportation with the heavy usage of Technology and contributing to the community on Ecological balance and Without adding to the pollution (NOISE and AIR).

MISSION

To contribute in Clean and healthy environment for millenarian and Green commutation options

VISION

A GREEN urban commuting by providing a sustainable, scalable, affordable, efficient and clean transport solution thereby ensuring that future generation will have a healthy environment to live and eliminate carbon footprint.

WHY RIDE-E?

Ride-E Provides Quick Green mode, pollution fee of transport for Short travel on rental basis

E-SCOOTER RENTING OPTION

How to use

1. Download Ride-E App.

2. Signup using mobile number.

3. Upload your photo id/selfie as a document.

4. Reach any Ride-E hub in your campus .

5. Find the scooter available on the Map through App. Book the ride with feeding the scooter number.Scooter will be auto unlocked just pick-up and go.

6. Billing is on the basis on rental time and invoice will be initiated once you END your trip (END button will only be appearing when you are near to the hub).

7. You can only pay through Digital payment option available in Ride-E APP

FAQ

WHAT IS Ride-E?

  • Ride-E is an app-based E-Scooter sharing platform offering commuters a convenient. On-demand & affordable alternative mode of transportation to reach the first and last mile.
  • Commuting via Ride-E helps reduce traffic congestion and environmental pollution making the city a greener place to live in. Users can simply rent a E-Scooter. Even can opt for ride/delivery options
  • Ride-E vision & mission is to make India a greener & fitter cycling nation by solving last mile connectivity issues in an affordable way.
  • by Ride-E to solve the last mile connectivity needs of people.

WHERE CAN WE FIND Ride-E E-SCOOTER’S?

Its only available in the campuses, if not you can advise the concerned authorities to approach us to start the service

HOW TO RIDE E-SCOOTER?

E-Scooter is a gear-less electric scooter like any other petrol run scooter. Once the vehicle is unlocked. Bring the vehicle in momentum by giving it slight acceleration. Remember wearing helmet is necessary for your own safety apart from law abiding

WHAT IS THE FARE FOR RIDING RIDE-E E-SCOOTER?

The pricing is Rs.1.50 per minute, special packages are available for full day, weekends, weekly and monthly. Contact our representative for details.

ARE THEIR ANY SUBSCRIPTION PLANS OR NIGHT PLANS?

  • Yes, we have cheap plans for night also, Please contact on campus Ride-E representative.
  • If you cross the time-limit then next slot of half day will be charged to you for package booking and for minutes/hourly it’s the next 15 minutes per delay

HOW

HOW DOES RIDE-E WORK?

  • Download the Ride-E app from Android Play store or IOS Appstore find a Ride-E hub on the map trough the app.
  • To start using Ride-E APP users have to login using their mobile number & add a refundable security deposit along with their Aadhar identification or Student ID card.
  • To use a E-Scooter, Just approach Ride-E hub Book ride and provide (Rental duration) and scooter number from the scooter number plate. That particular E-Scooter gets unlock automatically once ride is booked. you can start riding of the Scooter.
  • (You will be prompted when you are around any Ride-E hub, you can only END the ride near the hub because END button only appears once you are near any Ride-E hub). You can choose to END the ride or Extend the ride. Once you END the ride invoice and payment options appear. Customer can pay either through card already added or Ride-E wallet with balance.

SAFETY

  • Safety is Ride-E top priority, Ride-E Scooters are equipped with GPS devices, auto lock and unlock, helmet.
  • We encourage users to look after their own safety by wearing helmets while riding, also we’re working introducing some insurance plans which users can buy before booking their ride.

WHY

WHY SHOULD YOU USE RIDE-E?

  • Riding a Ride-E will always be beneficial for you as its better than walking in terms of speed it’s very affordable at just Rs.1.5/per minute.
  • We’re creating a green cycling revolution in India. On every 100 Ride-E rides. We have pledged to plant a tree in the name of our 100th rider Riding Ride-E will give sense of pride that you’re contributing to a better future & a greener India.

LOG IN & SIGN UP

CAN’T RECEIVE THE SMS CODE

  • There are various reasons for which you may not receive your SMS OPT code.
  • Poor Network Coverage.
  • Server Timeout.
  • In the above cases you should try moving to a slightly different location and request for a new OPT (One Time Password)

HOW TO INVITE FRIENDS TO RIDE-E

  • Each user can invite his or her friends to this green mobility revolution by using the Share button on the Menu.
  • If you enjoy Ride-E. invite your friends to join us and commute to a healthier you.

DEPOSIT

WHY DO I HAVE TO PAY A DEPOSIT?

A deposit is required to use Ride-E to ensure user’s responsibility while using our service. This deposit is fully refundable in the event the user decides not to continue with our services. This is only Rs.500/= per customer.

PAY DEPOSIT AND REFUND DEPOSIT

  • To pay deposit click Deposits tab & select “Pay Deposit” and then pay using your Paytm wallet within which you can pay via any debit credit card or via net banking too.
  • The deposit can be only added along with a valid Aadhar/PAN/Driver’s License/ Voter ID card for all users & a valid student/Corporate Photo identification for students. This will be verifies by our team once you have added these to the app.

WHEN CAN I GET MY DEPOSIT REFUNDED?

  • Once you have added deposit for the 1st time & have also your valid aadhar identification or student photo identification, our team usually takes 24-48 hours to verify the same post which your deposit can easily be refunded back to your choice.
  • To get a refundable for your refund within 7-8 working days, please inform us and we will look into it immediately.

WILL MY DEPOSIT EVER BE DEDUCTED?

If you’re using Ride-E e-scooters properly & parking them also properly, there’s no way that any deposit will ever be deduced. The only reason we take deposit is for securing Ride-E e- Scooters as we’re on a revolution to make India green and environment friendly. In case we get reported that our respective user has tried to vandalize our Scooter or has tried to steal any part of the Scooter that will be the case when your security deposit can be penalized. In case of damage to the scooter or loss of any part, security deposit may be forefeited.

PRICING

WHAT IS THE PRICING FOR RIDE-E SCOOTER RIDES?

REGULAR PAY PER RIDE

Ride-E rides cost just Rs. 1.50 Minutes with minimum of 15 minutes slot ride but after 3 hours of usage you will enter the half-day ride mode (Rs.249) and after 6 hours it will be full day mode (Rs.349) flat.

FULL DAY PRICING

If you wish to keep your Ride-E for longer durations then can opt for Full Day Rides which will charge a flat amount of Rs.349 for a duration upto 12 hours.

PROMO CODES

Promo codes (discounts) are offers and can only be redeemed via Ride-E reserves the right to modify or cancel discounts at any time. Discounts are limited to terms & conditions per customer device and Ride-E account and may not be combined with other offers. Discounts are non-transferable and may not be resold.

MINIMUM BALANCE IN WALLET TO USE RIDE-E

  • Yes you should have a minimum of Rs.200 in your wallet to start your Ride-E ride.
  • If you are already riding it will not prevent you from completing your trip.
  • If case of low wallet balance you will be prompted to add a minimum balance of Rs. 200 to start your Ride-E rides.

UNLOCK & LOCK

The Lock and unlock is automated process through the App while BOOKING RIde and ENDING your RIDE

SCOOTER PARKING

Correct parking norms:

  • Park in a safe public place.
  • Correct parking places are the official government-designated public parking areas.
  • Correct parking places are the official government-designated public parking areas
  • Safety/security and any penalty for wrong parking will be customers responsibility

Incorrect Parking Places:

  • Never park inside a gated community unless it’s a Ride-E Designated Parking Place.
  • Never park inside building or in basement/ underground parking.
  • Never park in small alleyways.
  • Never park it where it could impact other commutes or other means of transport.
  • Never park it where it becomes difficult for other users to find or use.
  • Incorrect parking leads to a penalty fee which will be charged on the user it can also lead to barring of user account on Ride-E.

WHAT IF I GOT HURT WHILE RIDING RIDE-E?

We request all our riders to ride Ride-E safely. We’re service provider who is the technology business of providing scooter sharing service to everyone in case you have used our scooter & have got into an accident. Ride-E won’t be responsible in any such circumstance what so ever. We encourage our users to look after their own safety by wearing helmets & riding safely. Also we’re working introducing some insurance plans which users can buy before booking their ride.

HOW TO GET IN TOUCH REGARDING ANY CONCERN OR ISSUE OR IDEA?

Just go to Ride-E app & click on the Help section submit your query & someone will reach out you fast.

Email: help@ride-e.co.in

Contact: +91-9890888894

Timing: Between 10 AM to 6 PM

Working Dats: From Monday to Saturday.